Social Engagement and Monitoring Cloud

Data Accuracy

 

Categorization

95% categorization accuracy

 

Filters and Theming

Granular filters, auto-theming

 

Scale

Processes millions of messages daily

 

Engagement

 

Conversations

Have conversations and improve relationships centrally

 

Respond Rapidly

Monitor, react, and engage in conversations with your audience 24/7

 

Reduce Risk

Understand your customer needs, and optimize ROI

 

Analytics

 

Real-time

Make real-time analysis on dashboards

 

Drill Down

Use multiple metrics to slice and dice data

 

Integration with 3rd Party Data

Assimilate third-party analytics for a comprehensive analysis of your audience