Sales Cloud

Sales Force Automation


Engage Customers and Compete

Maximize sales with a tightly integrated, complete set of lead-to-contract sales tools


Close and Win Deals

Enable sales teams with mobile apps, a complete customer 360, and sales team collaboration


Expand and Predict Sales

Cross-sell and up-sell using white space analysis and product recommendations


Unified Sales and Service


Track and Manage

Enable sales and service teams to capture, manage, and share service issues using Oracle Engagement Cloud


Provide Answers

Empower sales and service reps with access to knowledge content within the context of the service request


Service Request Analytics

Gain real-time insight into service performance using prebuilt reports and custom reporting options


Sales Performance Management


Plan and Optimize

Align territories, quotas, and incentive plans to the business strategy


Motivate and Reward

Use games, performance tactics, and rewards to promote targeted behaviors


Coach and Train

Identify successful selling techniques and offer in-context coaching


Partner Relationship Management


Recruit and On-Board

Accelerate channel sales using a fully-branded partner portal, self-service registration, and automated assignment


Engage and Plan

Use channel program management, business planning, market development funds, and social collaboration to engage with partners


Deliver and Track

Achieve sales results with partners and track results throughout the sales cycle


Customer Data Management


Consolidate and Cleanse

Build a clean and correct master profile from multiple sources that everyone can trust


Complete and Enrich

Build a better record by enriching your customer profile with data from a variety of sources


Coordinate and Share

Share complete and accurate data with other systems for faster decision making


Unified CX Platform


Data Driven

Engage effectively with clean, complete customer data and data visualization capabilities



Configure and extend Oracle’s CX Suite for your organization



Connect with any 1st or 3rd party application



Protect your brand with Oracle’s end-to-end security and reliability


Oracle Sales Cloud - PreSales
Oracle Sales Cloud - Sales
Oracle Sales Cloud - implementation certified specialist
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Oracle Sales Cloud - FSO.pdf 519.76 KB