Sales Cloud

Sales Force Automation

 

Engage Customers and Compete

Maximize sales with a tightly integrated, complete set of lead-to-contract sales tools

 

Close and Win Deals

Enable sales teams with mobile apps, a complete customer 360, and sales team collaboration

 

Expand and Predict Sales

Cross-sell and up-sell using white space analysis and product recommendations

 

Unified Sales and Service

 

Track and Manage

Enable sales and service teams to capture, manage, and share service issues using Oracle Engagement Cloud

 

Provide Answers

Empower sales and service reps with access to knowledge content within the context of the service request

 

Service Request Analytics

Gain real-time insight into service performance using prebuilt reports and custom reporting options

 

Sales Performance Management

 

Plan and Optimize

Align territories, quotas, and incentive plans to the business strategy

 

Motivate and Reward

Use games, performance tactics, and rewards to promote targeted behaviors

 

Coach and Train

Identify successful selling techniques and offer in-context coaching

 

Partner Relationship Management

 

Recruit and On-Board

Accelerate channel sales using a fully-branded partner portal, self-service registration, and automated assignment

 

Engage and Plan

Use channel program management, business planning, market development funds, and social collaboration to engage with partners

 

Deliver and Track

Achieve sales results with partners and track results throughout the sales cycle

 

Customer Data Management

 

Consolidate and Cleanse

Build a clean and correct master profile from multiple sources that everyone can trust

 

Complete and Enrich

Build a better record by enriching your customer profile with data from a variety of sources

 

Coordinate and Share

Share complete and accurate data with other systems for faster decision making

 

Unified CX Platform

 

Data Driven

Engage effectively with clean, complete customer data and data visualization capabilities

 

Tailored

Configure and extend Oracle’s CX Suite for your organization

 

Connected

Connect with any 1st or 3rd party application

 

Secure

Protect your brand with Oracle’s end-to-end security and reliability